At Antreina's, we want our customers to have security, peace of mind and confidence while making a decision to purchase Antreina's designs.
We want our customers to be satisfied with their purchase and to understand, every item is handmade to order. We only create what's advertised on our site. If an item is not available we will contact you. If an item is out of inventory, we will not and do not substitute without your approval. What you see on our website is what you will receive. If you are in doubt about a color match, please call and we on occasion can mail a sample to you. We are here to please our customers; communication is the key to strength and happiness.
We would love to get to know you. If you're not satisfied with your purchase, one exchanged is allowed, because the earring is made to order. Antreina's only ships free for the original purchase over $30.00. If you decide to exchange your purchase, you'll be responsible for the cost of returning your exchange and a $5.00 shipping fee to return your exchange. The $5.00 must be enclosed with your return. Antreina's will be responsible for making sure you are a satisfied customer.
All major credit cards are accepted; including American Express. If you are not comfortable processing your payment online, you may contact us by Phone at 248-737-1655
or email: mailto:firstname.lastname@example.org
You may also mail your order with a check or money order to:
5526 Apple Ridge Trail
West Bloomfield, MI 48322
Whichever way you decide to do business with Antreina's, your transaction and personal information is safe.
We provide Free ground shipping on orders over $30.00
. At this time we are using United States Parcel Service
Our orders are processed with in 2 business days; your order should arrive at you within 5 to 7 business days, depending on our inventory and mail service.
If you receive a damaged item during shipping, please contact us
with in 24 hours of receipt to let us know. You must return for an exchange of the same design. If your selection did not meet your expectation, you might exchange once for a different style. We want satisfied customers.
Antreina's clip earrings are the perfect gift for you or a special friend. We will gift wrap the item and provide a greeting card for you. In the future, we will be offering gift baskets. You may inquire if you are interested.