At Antreina's, we want our customers to have security, peace of mind and confidence while making a decision to purchase Antreina's designs.

Return Policy
We want our customers to be satisfied with their purchase and to understand, every item is handmade to order. We only create what's advertised on our site. If an item is not available we will contact you. We will not and do not substitute without your approval. What you see is what you get. If you are in doubt about a color match, please call and we on occasion can mail a sample to you. We are here to please our customers; communication is the key to strength and happiness.
We would love to get to know you. If you're not satisfied with your purchase..you may exchange.  Antreina's only ship free for the original purchase.  If you decide to exchange your purchase, you'll be responsible for returning and re-sending fee.  Antreina's will be responsible for making sure you are a satisfied customer.

Payment
All major credit cards are accepted; including American Express. If you are not comfortable processing your payment online, you may contact us by Phone at 248-737-1655 or by Fax at 248-538-0395. You may also mail your order with a check or money order to:

Whichever way you decide to do business with Antreina's, your transaction and personal information is safe.

Shipping
We provide Free ground shipping on orders over $30.00. At this time we are using United States Parcel Service.

Our orders are processed with in 2 business days; your order should arrive to you within 5 to 7 business days, depending on our inventory and mail service.

If you receive an item that is damaged during shipping, please contact us with in 24 hours of receipt to let us know. You must return for an exchange of the same design. If your selection did not meet your expectation, you may exchange for a different style.  we want satisfied customers.

Gift Items
Antreina's earrings are the perfect gift for you or a special friend. We will gift wrap the item and provide a greeting card for you. In the future we will be offering gift baskets. You may inquire if you are interested.

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